Malaysia Airlines deeply regrets that we have to assume beyond any reasonable doubt that MH370 has been lost and that none of those on board survived. As you will hear in the next hour from Malaysia’s Prime Minister, we must now accept all evidence suggests the plane went down in the Southern Indian Ocean.
On behalf of all of us at Malaysia Airlines and all Malaysians, our prayers go out to all the loved ones of the 226 passengers and of our 13 friends and colleagues at this enormously painful time.
Our heart breaks to think of the unimaginable loss suffered by each of you over the last few weeks. And we know there are no words that we or anyone else can say which can ease your pain. We will continue to provide assistance and support to you, as we have done since MH370 first disappeared in the early hours of 8 March, while flying from Kuala Lumpur to Beijing.
We do not know why, and we do not know how, this tragedy occurred. In fact we may never know. But we must now accept the reality of the situation.
The ongoing multinational search operation will continue, because we all need to seek answers to the questions which remain. Alongside the search for MH370, there is an intensive investigation, which we hope will also provide answers.
We would like to assure you that Malaysia Airlines will continue to give you our full support throughout the difficult weeks and months ahead.
As we worked around the clock to find the information everyone involved was craving, we have watched your anguish increase with every passing day.
Once again, we humbly offer our sincere thoughts, prayers and condolences to everyone affected by this terrible tragedy.